FREQUENTLY ASKED QUESTIONS
Vacation Rentals in the Bandera Texas Hill Country
Your Questions, Answered! Welcome to the River Yurt Village FAQ page, your go-to guide for all things related to our vacation rentals and glamping experiences in the Texas Hill Country. We know planning a trip can come with a few questions, so we’ve put together this comprehensive guide to help you get the most out of your stay.
From booking details to what to pack, you’ll find answers to common questions about our unique yurts and RV rentals. Our goal is to make your visit to Bandera as smooth and enjoyable as possible.
Can’t find what you’re looking for? Don’t worry! You can always reach out to our team directly. 726-238-8188
Below, we’ve compiled answers to some common questions to help you make the most of your experience with us.
1. How do I make a reservation?
- To make a reservation, simply browse our website and select the vacation rental property that suits your preferences.
- Click on the “Book Now” button, and follow the instructions to input your travel details, including dates, the number of guests, and any special requests.
- Once you complete the booking process, you’ll receive confirmation via email.
2. What payment methods do you accept?
- We accept a variety of payment methods, including major credit cards and online payment platforms. You can find the accepted payment methods during the booking process.
3. Can I cancel or modify my reservation?
- Yes, you can cancel or modify your reservation, subject to our cancellation policy. Check the booking confirmation email for specific details regarding our cancellation policy, fees, and deadlines.
4. Are pets allowed in your vacation rentals?
- The pet policy varies depending on the specific property. Some of our rentals are pet-friendly, while others may not allow pets. To find out if a property is pet-friendly, check the property’s description on our website or contact our customer support team for assistance.
5. What amenities are included in the vacation rentals?
- The amenities available in our vacation rentals can vary. However, most of our properties come equipped with standard amenities such as fully furnished kitchens, linens, Wi-Fi, and more. Specific amenities are listed on each property’s description page.
6. How can I get in touch with customer support?
- Our dedicated customer support team is here to assist you. You can reach out to us through our website’s contact form, or you can find our contact details in the “Contact Us” section of our website. We’re happy to answer any questions or address any concerns you may have.
If you have any additional questions or need further assistance, please don’t hesitate to reach out to us. We’re committed to ensuring your vacation rental experience in Texas is exceptional.